PC Support

Consumer law states that a manufacturer’s warranty cannot be voided due to using aftermarket consumables (ink or toner). Furthermore, it’s the responsibility of the printer manufacturer to prove that an the compatible ink or toner caused the damage before refusing warranty repair.

Generally speaking, inkjet printers, laser printers, copiers and fax machines are quite reliable but regardless of the ink or toner used, a small percentage still fail while under warranty. If your printer fails and should be covered under warranty, it might be wise to consider removing the cartridges from the printer prior to sending it for repair.

Perceptions encouraged by printer manufacturers and their vendors alike, are that all third-party inks and toner are somehow inferior to OEM products. In truth, few OEM’s make their own consumables, relying instead on outside suppliers. You might also consider that several ink companies have been formulating, manufacturing and distributing inkjet inks, laser toner, fax ribbons and printer consumables for much longer than many printer manufacturers have made printers.

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If you have a single stand-alone workstation computer and want to replace the printer you have with a laser printer, you just need to be able to lift the printer out of the box and hook up the standard parallel connection. The directions for installing a printer drivers are quite simple. If you don’t have a mission critical application to get/keep up and running, and an hour or so… just about anyone can handle the job.

If you are needing to keep your equipment up and running, can’t risk being down while you figure out the drivers, need accessories attached or a network configured, a professional installer can save you time and money. In our service area in Southern California, we install about 90% of the printer we sell.. sometimes after our clients have tried to do it themselves.

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Most printers manufactured in the last few years come with an all-in-one toner cartridge. The photo sensitive drum and developer are inside. But older printers are still out there, mostly the indestructible HP LaserJet, LaserJet Plus, LaserJet Series II and Series III. These all used the all-in-one toner cartridge, but also required a fuser cleaning wand. If you have a ‘hand me down’ printer… make sure you know if/where this wand is… it presses against the heated fuser roller and keep the toner and paper dust from destroy the fuser

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No matter what operating system, regardless of whether you use computer as stand alone systems or a network, no matter what print… there are ways to share any printer with multiple users

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It’s easy to see that most toner cartridges are a good sized chunk of natural resources that should not be tossed into a landfill. That plastic shell will not be decomposing and the whole thing will be talking up space for generations.

Printer manufacturers will take back your cartridge. They’ll see that the plastic is ground up to be used as raw material for other goods. However, a super recycling alternative is to turn in the cartridge for remanufacturing. All of the parts that wear can be replaced, making a cartridge that is good as new, for less cost, using local labor instead of overseas machinery.

You can buy remanufactured and “close the loop” or buy new and still help the environment by making sure all your empties are returned to a cartridge remanufacturer. To have your cartridge pickup up by Landmark…

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A Tablet PC is a PC that has a touch screen. Most of the Tablet PCs will not have built-in keyboards however users will be able to plug in keyboards if they want to.  The main method of input is handwriting recognition similar to Transcriber on the Pocket PC.  Also, the Tablet PC is unique in it’s support for ink notes as well.

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The Tablet PCs use Windows XP Professional. They also have additional software installed for handwriting recognition and ink notes.  I anticipate that existing applications that are compatible with Windows XP will run on the tablet PC, however they will not support ink.

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The handwriting recognition on the Tablet PC works based on your natural writing.It accepts printing and handwriting.  The operating system actually stores the handwriting as a graphic and the converted text in the notepad application. So you can go back and forth between the handwriting and the converted text for nuances that the recognizer may have missed.  Also, the handwriting recognition can be done after you have entered your notes in.   It does not have to be done real time.

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The original Tablet PC that Bill Gates presented at Fall Comdex 2000 used a Transmeta Crusoe 600 MHz CPU.   The OEMs that have announced plans to offer the Tablet PC are also using Intel Pentium III Mobile and the Transmeta Crusoe 800 MHz CPU as well.

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The prototype Tablet PC that I saw was about 9″ x 12″ x 1″.  I’m sure we are going to see many different size Tablet PCs from manufacturers.

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