PC Support

Computer spyware, viruses, and other malware can infect a computer through several different types of files but are often infected through executable files and/or scripts. If you’re concerned about a file being infected with a computer virus make sure an antivirus scanner is running on the computer. If there is a virus, spyware, or other malware it should be detected when the file is executed or during the next full virus or spyware scan.

Alternatively you can also often check single files to determine if they’re infected in Windows by right-clicking the file and choose the option to scan the file.

Because many viruses can infect almost any executable file or other files it would be impossible for Computer Hope to tell any user if a particular file has been infected over e-mail. If you’re concerned about a file being infected simply make sure to run an antivirus and spyware scan on your computer.

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Windows cannot open XLV files?

If Windows is unable to open file extension .XLV you may have registry related errors or may not have the appropriate program installed. We strongly recommend that you run a free registry scan.

Appropriate program:

XLV is a file extension associated with Excel VB Module XLV is a file extension associated with . Incorrect associations are the cause of many file extension errors. Scan your system to prevent, identify and repair XLV file extension association errors.

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Windows cannot open XLXML files?

If Windows is unable to open file extension .XLXML you may have registry related errors or may not have the appropriate program installed. We strongly recommend that you run a free registry scan.

Appropriate program:

XLXML is a file extension associated with Excel XML Worksheet . Incorrect associations are the cause of many file extension errors. Scan your system to prevent, identify and repair XLXML file extension association errors.

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Windows cannot open XMAP files?

If Windows is unable to open file extension .XMAP you may have registry related errors or may not have the appropriate program installed. We strongly recommend that you run a free registry scan.

Appropriate program:

XMAP is a file extension associated with File That Controls How XML/XSL Gets Served. Incorrect associations are the cause of many file extension errors. Scan your system to prevent, identify and repair XMAP file extension association errors.

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Windows cannot open XMCD files?

If Windows is unable to open file extension .XMCD you may have registry related errors or may not have the appropriate program installed. We strongly recommend that you run a free registry scan.

Appropriate program:

XMCD is a file extension associated with Xmcd CD Information . Incorrect associations are the cause of many file extension errors. Scan your system to prevent, identify and repair XMCD file extension association errors.

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Windows cannot open XML files?

If Windows is unable to open file extension .XML you may have registry related errors or may not have the appropriate program installed. We strongly recommend that you run a free registry scan.

Appropriate program:

The .XML file extension identifies XML files. These files are associated with the Extensible Markup Language and can contain information which can be parsed by web browsers, or used by software installed on a computer. The XML file format is often used as a format for transferring data from one program to another. These files can be opened and edited using any text editor or word processor, however, many text editors exist specialized in XML authoring and management.. Incorrect associations are the cause of many file extension errors. Scan your system to prevent, identify and repair XML file extension association errors.

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Windows cannot open XMO files?

If Windows is unable to open file extension .XMO you may have registry related errors or may not have the appropriate program installed. We strongly recommend that you run a free registry scan.

Appropriate program:

XMO is a file extension associated with Authorware Movie Driver . Incorrect associations are the cause of many file extension errors. Scan your system to prevent, identify and repair XMO file extension association errors.

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Issue:
When attempting to run setup you receive the following error: “Setup found a compressed volume or a disk-cache utility on your computer. Quit setup & check your compressed volume with your compression software or remove the disk-cache utility. Then run setup again.”

Cause:
This issue can be caused by one of the following reasons:

Hard drive has been compressed.
Hard drive has unsupported file system such as HPFS, NTFS or FAT32.
Hard drive has DDO.

Solution:
Hard drive has been compressed

If the computer hard disk drive has been compressed in the past by any utility, this compression software must be removed or configured to allow Windows to write to it. If you wish to remove the compression from the hard disk drive follow the below steps (being aware this will erase all of your information on the hard drive).

Boot from a bootable floppy diskette.
At the A:\> type:
fdisk In fdisk choose the option to display partition information (option 4).
Determine the type of system currently setup on the hard disk drive. If you receive No partition defined skip to step 8.
Once the system has been determined press Esc
Once at the fdisk main menu, choose the option to delete the partition or logical DOS drive (option 3).
Choose option 1 to delete the primary partition if your system is FAT16 or FAT32. If your system was unknown or a Non-DOS partition choose option 4 to delete Non-DOS partition.
Once the partition has been deleted or is no longer present, choose Create DOS partition or Logical DOS drive (option 1).
Choose Create Primary DOS partition (option 1) and create a primary partition on the hard disk drive. Once created, press Esc until back at the prompt A:\>. Once at the prompt reboot the computer.
Once back at the prompt after rebooting the computer type:
format c: After the hard disk drive has been formatted successfully reboot the computer and install Windows.

Hard drive has unsupported file system such as HPFS, NTFS or FAT32

The version of Windows you may be installing may or may not support the current file system structure of your hard disk drive from a previous operating system and believe that this file system is a compressed portion of your hard drive. To resolve this issue, follow the below steps (being aware this will erase all of your information on the hard drive).

Boot from a bootable floppy diskette.
At the A:\> type:
fdisk In fdisk choose the option to display partition information (option 4).
Determine the type of system currently setup on the hard disk drive. If you receive No partition defined skip to step 8.
Once the system has been determined press Esc
Once at the fdisk main menu, choose the option to delete the partition or logical DOS drive (option 3).
Choose option 1 to delete the primary partition if your system is FAT16 or FAT32. If your system was unknown or a Non-DOS partition choose option 4 to delete Non-DOS partition.
Once the partition has been deleted or is no longer present, choose Create DOS partition or Logical DOS drive (option 1).
Choose Create Primary DOS partition (option 1) and create a primary partition on the hard disk drive. Once created, press Esc until back at the prompt A:\>. Once at the prompt reboot the computer.
Once back at the prompt after rebooting the computer type:
format c: After the hard disk drive has been formatted successfully reboot the computer and install Windows.

Hard drive has DDO

If you have installed your hard disk drive utilizing a diskette commonly referred to as a DDO (Disk Drive Overlay), unless this software is loaded into memory the computer may not see the hard disk drive using a bootable diskette.

To determine if you are using a DDO and to utilize that DDO with a bootable diskette reboot the computer without any bootable diskette or CD in the computer. As the computer is booting you should receive a message “Press *key sequence* to boot from a bootable diskette” this *key sequence* can vary depending upon the type of DDO installed on the computer. An example of such a key sequence is CTRL + ESC. If you do not see this message when your computer is booting it is likely that a DDO is not installed on the computer.

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Windows cannot open XMPSES files?

If Windows is unable to open file extension .XMPSES you may have registry related errors or may not have the appropriate program installed. We strongly recommend that you run a free registry scan.

Appropriate program:

XMPSES is a file extension associated with Premiere Elements DVD Marker files . Incorrect associations are the cause of many file extension errors. Scan your system to prevent, identify and repair XMPSES file extension association errors.

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If Windows is unable to open file extension .XMT_TXT you may have registry related errors or may not have the appropriate program installed. We strongly recommend that you run a free registry scan.

Appropriate program:

XMT_TXT is a file extension associated with Parasolid CAD files. Incorrect associations are the cause of many file extension errors. Scan your system to prevent, identify and repair XMT_TXT file extension association errors.

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